It has been about 2 days since the home internet was connected, but it suddenly stopped. When I looked at the connected fiber box, I saw that the red alarm light was on and the internet light on the internet box was constantly flashing. My internet was cut off. I reset the internet, turned the box off and on, but unfortunately it didn't work, please help.
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If you have restarted all the devices in this order → How to restart your devices for Internet and TV? | Proximus, and it does not help, you can also try by resetiing the fiber modem and also the Internet box.
on the fibermodem pusch the reset button fot 20sec and if it not works yet, then → Reset your b-box/Internet Box | Proximus
- meaning of the indicator lights on the proximus devices:
→ LEDs of your Proximus devices | Proximus.
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