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I order online an iPhone 7,and I supposed to received in 04.04 but nothing of course.In my tracking link appears: order received :and that's that.I called support 4 times nobody knows nothing,I went to à Proximus center,an again nothing.I start to believe that I lost my money,and with that my confidence in Proximus.They offer good packages but the service it's the lowest that I have to deal until now.Other people experience that?
It's anyone able to give me an explanation about this order R4WEBSHOP001048759?It supposed to be delivered to me in 04.04.I called support 4 times but nobody can explain,because they don't know what it happens.

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