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any hope for faster VDSL line in rural location?


living in the border area we’ve always had slow internet.  I believe it is VDSL with vectoring maxing out at 20M Down and 2M Up. This was the status 2 years ago when I switched to a different provider since it was not worth paying premium for Proximus with these speeds. 

Has something changed in the meantime, do you think I can get better speeds with Proximus @my location? 

Beste antwoord door tina.b

@Lynx6541 

I found your address and clientnumber

I’ll ask technical colleagues about infrastructure.

Kind regards,

Tina

 

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14 reacties

Martin
  • 34042 reacties
  • 24 april 2022

  • Auteur
  • Practitioner
  • 44 reacties
  • 25 april 2022

Thanks Martin, you are very helpful!


  • Auteur
  • Practitioner
  • 44 reacties
  • 25 april 2022

10,3 Mbps download - 1,4 Mbps upload … awesome… I called them they said that fiber will come in the next 2 months… I don’t think it will happen in my lifetime..


  • Auteur
  • Practitioner
  • 44 reacties
  • 25 april 2022

Maybe someone from the Proximus team can tell me what the plans are for my street. I can PM My address if you reply here.  


tina.b
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  • Moderator
  • 3282 reacties
  • Antwoord
  • 25 april 2022

@Lynx6541 

I found your address and clientnumber

I’ll ask technical colleagues about infrastructure.

Kind regards,

Tina

 


  • Auteur
  • Practitioner
  • 44 reacties
  • 25 april 2022
tina.b schreef:

@Lynx6541

I found your address and clientnumber

I’ll ask technical colleagues about infrastructure.

Kind regards,

Tina

 

Thanks Tina, great service here on the forums! 


  • Auteur
  • Practitioner
  • 44 reacties
  • 13 mei 2022

Hey Tina, 

 

did you get any info for me ? What can I do to get a proper Internet Connection at my location. I really need a solution since with this speed here I can’t even have a video call without the line breaking down since the Upload is so slow…. I appreciate your help! 


Martin
  • 34042 reacties
  • 13 mei 2022

FYI: proximus forum employees (moderators) will not return to the forum until Monday.


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  • Expert
  • 4424 reacties
  • 14 mei 2022

tina.b
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  • Moderator
  • 3282 reacties
  • 17 mei 2022

@Lynx6541 

I contacted french technical colleagues and asked them to contact you, while we don’t have knowledge about all technical stuff.

Rural places in Wallonie are indeed not yet well provided and I guess it will take a long time to improve connections there… :-(

I’ll ask them again…

Sorry for inconvenience.

kr,

Tina


tina.b
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  • 17 mei 2022

@Lynx6541 

do you also speak French?

don’t know if my colleagues talk English :-(


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  • 44 reacties
  • 17 mei 2022
tina.b schreef:

@Lynx6541

do you also speak French?

don’t know if my colleagues talk English :-(

unfortunately only dutch and english.


tina.b
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  • Moderator
  • 3282 reacties
  • 17 mei 2022

ok, i guess my french colleague can’t speak english, nor dutch,

i try to find someone who can help you in english or Dutch…

Tina


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  • Practitioner
  • 44 reacties
  • 18 mei 2022

Thank you!