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Beantwoord

Proximus Pickx met Android 6.0.1 - only 2 channels live - other "stream not avaiable".


Proximus pickx latest update running on NEO-U9-H box with Android 6.0.1.
Wifi connected to router, which receives signal via Wimax service.
Location (spain) granted to pickx.

Pickx navigation and recording playout running well.
Live TV channels and replayTV running well, but only running for "Vier" and "VijfTV".
All other channels receive "Stream not available" Try again".

Beste antwoord door Anonymous

Does it work fine on "regular" devices like a smartphone using that same connection?
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11 reacties

GeertC
Forum|alt.badge.img+4
  • Moderator
  • 2139 reacties
  • 27 september 2019
Hello,

Did you have already delete and re-installed the app on your device,

Geert

  • Auteur
  • Rising star
  • 13 reacties
  • 28 september 2019
Hello,
Yes.
After an app update, I did also a logoff/logon.
As that did not help, I did a full uninstall and back install, but that did not help either.
Do you know, what is different between Vier and VijfTV which work, and the other channels which doesn't stream ?

Best regards,
Luc.

Martin
  • 33518 reacties
  • 28 september 2019
Have you already updated to pickx version 5.1.2

FYI: no one from proximus visits the forum at the weekend

  • Auteur
  • Rising star
  • 13 reacties
  • 28 september 2019
Yes, the complete full install was done with Pickx 5.1.2, and same result.

Best regards,
Luc.

Martin
  • 33518 reacties
  • 28 september 2019
Let us hope that Proximus will come up with a solution on Monday ☺️
kindest regards,
Martin.

PS:
In another topic, proximus says:
Indeed, reports have been received about nuisance on the pickx app / website. in Spain.

  • Auteur
  • Rising star
  • 13 reacties
  • 29 september 2019
Thanks Martin, indeed let's see what the response is next week.
I'm still in Spain some days, so can do some tests if needed.

Best regards,
Luc.

Martin
  • 33518 reacties
  • 29 september 2019
that is a good idea.
Let us know if it works well when you are in Spain.
Thanks,
Martin.

  • 0 reacties
  • Antwoord
  • 1 oktober 2019
Does it work fine on "regular" devices like a smartphone using that same connection?

  • Auteur
  • Rising star
  • 13 reacties
  • 1 oktober 2019
Will see if I can get other devices connected to that same connection.
I meanwhile noticed on other place here in spain that a minix box running with Pickx 5.0.2 does not have that problem ! Is there a way that I can replace my Pickx 5.1.2 with Pickx 5.0.2 ?
Is that Pickx 5.0.2 somewhere available in a catalog/play store ?

Best regards,
Luc.

Martin
  • 33518 reacties
  • 1 oktober 2019
FYI: Earlier versions are not available in the Google playstore

  • Auteur
  • Rising star
  • 13 reacties
  • 2 oktober 2019
Hi,

I want to report that since this morning, the live stream's of the other channels are working fine here in Spain. As I did not change the version, or downloaded an update of pickx, I assume it must have been something with the streams itself which was changed in the past hours ?

Best regards,
Luc.