No longer customers, still received bills. Please resolve this issue.

  • 27 November 2017
  • 0 reacties
  • 60 Bekeken

After trying to contact you over facebook, twitter, and phone (i was in the line for 1:30 hours!!! with no answer) I will try here.
i have had a contract with you which i cancelled when i moved my number to mobile vikings on July 14, 2017, 8:10 a.m. the number is 0472126664. i still received a bill in august, which i paid, as i thought maybe the switch wasnt early enough and therefore overlapped with the new month. yet, i have received bills afterwards. i contacted you via phone about a month ago about this, explaining my situation, and the customer service representative said that it has been taken care of. i made sure and asked "so i dont have to pay these bills", and got a "no you dont" back. yet here we are, i received an sms of a company called Intrum, about two open bills. i would like from you to handle this matter. as i said, i am not a costumer of yours anymore since July 14, 2017, 8:10 a.m., which was when my number was transferred to mobile vikings. kind regards

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