I am a new client for Proximus(622213949). i ordered Proximus for the first time and i am really disappointed because i placed the order form the store on 7th of December 2018 but unfortunately i have not received any appointment date for installation. i called customer service for more than 10X but they just tell me they dont know why the order is not going further. i have been patient for all these days please help me as soon as possible. if i have to pay extra for speed up i am ready to do that.
Kind regards
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