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D
DrakkNewbie
geplaatst in Archieven 2010-2017

MyProximus planning calendar doesn't work

So I finally get the mail from proximus to go on my proximus and pick up a date when the technician can come to install the internet related stuff. Which I do immediately, given the length of time it took proximus to decide to send it. I click on the link in the mail, get on the website to schedule a day and time for the technician to come over and do his thing. But, surprise; first I notice there aren't any availabile days for the technician; every damn day shown is marked in blue (according to the legend, it means technician not available). Then I notice that from the first page when clicking on "next" it jumps over the second page, rith on the third page. Also there's no possibility to mark any day in the calendar with my availability. So now I ask you, customer service from proximus, are you kidding me? You send me a mail asking me to mark the days and times I am available, and then not allowing me to make any selection? With the experiences I had with proximus until now, it's no w

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HeidiE
6 jaar geleden

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