Reacties geplaatst door Chii

1 Reactie

D
DmYasminApprentice
gevraagd in Afspraken & leveringen

Feedback service

Well, I was searching to give a feedback to proximus service that I experienced. Our wifi was not detectable on our devices, when we called customer care, they told us that our wifi name is changed as we have changed the registration to other name for which we were not informed about. Then after long customer care wait, we finally talked to customer care agent and after long talk they finally agreed to deliver the password for our new registered wifi via SMS. And the password they delivered was not for the wifi which was registered on our address. I don't know how they update the system but still they cannot see our wifi name and providing us password. This was all we experienced in last 24 hrs just to get our wifi password for a new wifi name which was changed without any notification. Still we are without wifi. 

6
M_016
8 maanden geleden

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