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Hello customer support

I have opened an account at PROXIMUS of 15 euros with 1.5gb, all was possible, I could do all I want and use data but after I was presented with a 65 euros bill, I start to understand better how the cap system works and I have put a limit for everything. Now I am in Belgium and I am not able to use DATA anymore. Why is that? I can see there is something wrong but I can't figure what is wrong, nor how to solve it. Can you please help me? thank you.
hi



Could you give us the nr with which you are having the issue ?

you can send us a private message using the following link:



https://nl.forum.proximus.be/inbox/conversation?with=51679

Kindly

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