HOE KAN IK DIE TEKST WEGLATEN ?
groetjes
Chris
Welcome
[ EN ] [ FR ] [ NL ]
Dear customer,
Your internet connection seems to be down.
How to recover it ?
Please make sure the '@' and 'DSL' leds of your b-box modem are constantly on:
If so, please restart your internet browser.
If it is not the case:
• Verify that the cabling between your b-box modem and the phone socket is well connected
• Reboot your modem by unplugging the power supply and plugging it back
Should your internet connection still not be up & running after a few minutes, trigger a more in-depth testing of your line on the web:
I. Via the FON network or
II. Via mobile internet (3G)
I. Via the FON network
1. Search for a FON Hotspot in your neighborhood by triggering a wireless network search.
2. If a FON hotspot shows up in the list, double click on it to get connected. Otherwise, move forward to point II.
3. Once connected to the FON network, browse following URL: https://admit.belgacom.be/eshop/mysupport
4. Log on to the MyProximus and launch a line check.
Good to know:
o If you have a FON Login and Password, you can use this connection until your home internet connection is up and running again
o If you don't have a FON account, you can set up your login and password via the MyProximus.
II. Via mobile internet (3G)
0. If you have a device (smartphone/tablet) connected to the 3G network, go to https://admit.belgacom.be/eshop/mysupport
1. Log on to the MyProximus and launch a line check.
NB: The 3G session will be at your own charge. If you don't have a 3G mobile data subscription, please verify the charges before making the connection.
Should your problem persist, feel free to call our technical support on 0800 55 800.[/i]
Beste antwoord door RobrechtB
Bekijk origineel
