I am a new startup company and requested an landline + telephone number and internet connection Sept. 16, the first technician came Oct. 10, he could not do the installation because there was no fiber in the orange fiber optic tube already installed. They will send someone to install the fiber, October 8 another technician came, the same station cannot connect without fiber the distance is too far the fiber must be blown with a special blowing machine. November 6 another technician came again no blower and no installation, today the technician called me again to ask if I had my fiber line without he could not do anything, he called me later to make a new appointment for in a week and a half, I have received no notice of an appointment and have not heard from anyone. This has been going on since September 16. I have a temporary router that constantly loses connection and has to be rebooted almost every day. Every time I call it is the same story and I am contacted, my last call was escalated to “HI CARE” until today they have never contacted me.
What should I do? This affects my new business, I have no phone line, no internet. How can I serve my customers?
VERY DEFINITELY NOT LIKE PROXIMUS ! ! !
WHAT SHOULD I DO?

I am very upset and disappointed with the way Proximus is handling my situation, this is unacceptable, I will never, ever recommend Proximus to any company or person.