Topics gestart door Pires

1 Topic

P
PiresNewbie
gevraagd in Internet

ADSL Internet connection problem

Good eveningFirst I would like to apologise for not writing in Dutch, I am still learning.I am a Proximus customer (I can share my customer id if required) and currently I am having a internet connection problem, my router is the BBox 3v+, I have already called support but no help other then scheduling a technical visit for the 24/05, which for me is unacceptable since my job requires me to have a permanent internet connection. The problem is:The Internet blue light is blinking, meaning no PPP connection can be established by the routerSteps already done:Restart the router more than once Checked the DSL status on the router web user interface, the link is ok, so no issues with the link, blue light of the DSL also stable Used myproximus to change the internet (ADSL account) password as stated here: https://www.proximus.be/support/en/id_sfaqr_mdm_pwd/personal/support/internet/internet-at-home/advanced-settings/password-for-your-modem-and-your-internet-connection.html, and also updated th

1
M_016
1 jaar geleden

Badges

Toon alle badges
Forumvoorwaarden