Beantwoord

Proximus Pickx met Android 6.0.1 - only 2 channels live - other "stream not avaiable".

  • 27 September 2019
  • 11 reacties
  • 232 Bekeken
L
Proximus pickx latest update running on NEO-U9-H box with Android 6.0.1.
Wifi connected to router, which receives signal via Wimax service.
Location (spain) granted to pickx.

Pickx navigation and recording playout running well.
Live TV channels and replayTV running well, but only running for "Vier" and "VijfTV".
All other channels receive "Stream not available" Try again".
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Beste antwoord door Anonymous 1 October 2019, 09:13

Bekijk origineel

11 reacties

GeertC
Reputatie 7
Badge +3
Hello,

Did you have already delete and re-installed the app on your device,

Geert
Tip: Werd jouw vraag correct beantwoord? ‘Like’ dan het antwoord en markeer het als 'Beste antwoord'. De andere forumleden in een gelijkaardige situatie zullen dan sneller een oplossing vinden.
L
Hello,
Yes.
After an app update, I did also a logoff/logon.
As that did not help, I did a full uninstall and back install, but that did not help either.
Do you know, what is different between Vier and VijfTV which work, and the other channels which doesn't stream ?

Best regards,
Luc.
Martin
Have you already updated to pickx version 5.1.2

FYI: no one from proximus visits the forum at the weekend
L
Yes, the complete full install was done with Pickx 5.1.2, and same result.

Best regards,
Luc.
Martin
Let us hope that Proximus will come up with a solution on Monday ☺️
kindest regards,
Martin.

PS:
In another topic, proximus says:
Indeed, reports have been received about nuisance on the pickx app / website. in Spain.
L
Thanks Martin, indeed let's see what the response is next week.
I'm still in Spain some days, so can do some tests if needed.

Best regards,
Luc.
Martin
that is a good idea.
Let us know if it works well when you are in Spain.
Thanks,
Martin.
A
Does it work fine on "regular" devices like a smartphone using that same connection?
L
Will see if I can get other devices connected to that same connection.
I meanwhile noticed on other place here in spain that a minix box running with Pickx 5.0.2 does not have that problem ! Is there a way that I can replace my Pickx 5.1.2 with Pickx 5.0.2 ?
Is that Pickx 5.0.2 somewhere available in a catalog/play store ?

Best regards,
Luc.
Martin
FYI: Earlier versions are not available in the Google playstore
L
Hi,

I want to report that since this morning, the live stream's of the other channels are working fine here in Spain. As I did not change the version, or downloaded an update of pickx, I assume it must have been something with the streams itself which was changed in the past hours ?

Best regards,
Luc.

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